Effective Date: 15 August 2025
Website Name: Dogs Care
Support Email: support@currentupdates.site
At Dogs Care, we are deeply grateful for your generosity and commitment to helping dogs in need. Since we operate as a donation-based organization, your contributions directly support veterinary care, rescue operations, and the welfare of stray and injured dogs.
This Refund Policy outlines the conditions under which refunds may be considered.
1. Donations Are Generally Non-Refundable
All donations made to Dogs Care are final and non-refundable, as funds are immediately allocated to ongoing treatment and rescue efforts.
However, we understand that errors can happen and will review refund requests under specific circumstances.
2. Eligibility for Refunds
Refunds may be approved only in the following situations:
- Duplicate donations made in error.
- Donation made due to a technical error (such as multiple charges).
- Unauthorized transaction or fraudulent payment detected.
To request a refund, donors must contact us within 7 days of the transaction date.
3. Refund Request Process
To request a refund, please email us at support@currentupdates.site with the following details:
- Full name
- Donation amount
- Date and time of donation
- Payment reference or transaction ID
- Reason for requesting a refund
Once we receive your request, our team will verify the transaction details and notify you of the outcome within 5–10 business days.
4. Refund Method
- Approved refunds will be processed to the original payment method used during the donation.
- Refunds may take 7–14 business days to appear in your account, depending on your bank or payment provider.
5. No Refund for Voluntary or Intentional Donations
Refunds will not be provided for:
- Voluntary donations made knowingly and willingly.
- Completed projects or campaigns where funds have already been used.
- Situations unrelated to technical or processing errors.
6. Contact Us
For any refund-related concerns or clarification, please reach out to:
📧 Email: support@currentupdates.site
Our team is committed to ensuring transparency, fairness, and donor satisfaction in every interaction.
Dogs Care
Every donation counts. Every paw matters. 🐾